Open hours
Christmas/New Year:
All services at QE Health will be closed 4.30 pm Friday 20th December and re-open Monday 6th January 2025 at 8.00 am.
However, all Gym members will have access to the gym over this period, except the Rachel Pools which will be closed.
QE Gym
8am – 5pm (Staffed)
24/7 Members
Phone: (64) 7 349 5254
Email: gym@qehealth.co.nz
Geothermal Pools
Mon – Fri 8am – 7.30pm*
Saturday 9am – 5.30pm*
Sunday CLOSED
*You must be out of the pool 15 minutes before closing time.
Clinical Spa
Mon – Fri 9am – 7.30pm
Saturday 9am – 5.30pm
Sunday CLOSED
Email: spaservices@qehealth.co.nz
Last appointment 1 hour before closing time.
All other Clinical Services
Mon – Fri 8.00am – 4.30pm
Phone: (64) 7 343 1665
Email: referrals@qehealth.co.nz
Get in touch
If you have any questions or feedback, please leave your details and a message, and we will get back to you within two working days.
If your matter is urgent, our contact details are listed below.
QE Health Reception
Phone: (64) 7 348 0189
Email: infoline@qehealth.co.nz
Post: QE Health, PO Box 1342,
Rotorua 3040
Transport
Shuttles
The St John Health Shuttle transports people for free to and from appointments at QE Health. This door to door service operates in Rotorua and Taupō and there are no age restrictions.
Find out more here.
Parking
If you have an appointment during the day, please use our carpark located between QE Heath and Wai Ariki Hot Springs and Spa. If you are attending our gym after hours, please use our staff carpark located behind our building.
Mobility Access
We have wheelchair accessible bathrooms, and ramp access to all areas, including our pools.
Accommodation
Recover, relax and recharge
Our onsite accommodation offers a peaceful place to recover, relax and recharge.
We have 13 comfortable and modern rooms for clients who are enrolled in one of our programmes to stay in. Each has their own balcony and ensuite allowing you to relax and recharge in your own space.
Contact us for further booking information.
Payments
As from 1st July
We will not be accepting cash, however you can pay by Eftpos or Credit Card.