For more than 30 years, QE’s Clinical Transcriptionist, Judy Scott has been a very valued member of the QE Health team. Judy thrives in her role and works hard in the background on a range of tasks to keep QE Health ticking. We caught up with Judy to learn what she enjoys most about her job.
Meet the team – Judy Scott
Tell us about your role
I started working at QE over 30 years ago as a casual employee. I worked part time when my children were small and progressed to full time about 26 years ago.
My main role is to type up dictated notes. After our rheumatologist has seen a patient, he dictates a clinic letter to send to the patient’s GP or specialist. The dictation is then downloaded to a system on my computer, where I type up what he has said. I wear headphones and have a foot pedal (similar to a sewing machine) where I can control the dictation to coincide with the speed of my typing. New technologies are emerging all the time and at the moment we are looking at speech recognition software.
Although a large part of my role is transcribing, I also do a range of other tasks including writing reports, minutes, organising and designing patient pamphlets, PowerPoint presentations, posters, and vouchers. I also look after our policies and procedures to ensure they are kept up to date.
What do you enjoy most about your job?
It’s the variety of the job that I enjoy the most, and probably the reason I have stayed as long as I have. I do a range of tasks for every department, so no day is the same. I’m not just doing transcription typing for rheumatology all day, I get a chance to be creative too.
Because we are quite a small organisation, we get to see patients quite a lot, even if it’s just passing them in the hall. I get to say hello and see them progress through our programmes and in some small way I feel like I’ve helped too.
We have a great team culture. All our roles tend to cross over at some point, so we mix a lot. In a way we have all become like a family.
